Line L Olsen
Academic Title:
Associate Professor
Name:
Line L Olsen
Department:
Department of Marketing
Department Website:
http://www.bi.no/Content/Article____56298.aspx
Institution:
BI Norwegian Business School
Address:
Nydalsveien 37
Highest Degree:
Date of Degree:
Degree Institution:
E-mail:
Contact by e-mail?
Expertise:
Current research interests are within the service marketing field with a special focus on customer loyalty, customer satisfaction, customer-service provider relationhips and complaint behavior.
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