Who's Who in
Business Academia

Steve P. Brown

Academic Title: Professor

Name: Steve P. Brown

 

Department: Department of Marketing and Entrepreneurship

Department Website: http://www.bauer.uh.edu/mark/index.html

Institution: University of Houston

 

Address: 334 Melcher Hall
Houston, Texas 77204-6021

 

Highest Degree:

Date of Degree:

Degree Institution:

 

E-mail: Contact by e-mail?

 

Expertise: Sales force motivation and performance
Service quality
The relationship between employee job attitudes and performance and customer satisfaction
Prediction/explanation of sale
s/service performance and work atttitudes
Organizational buying behavior
Relationship marketing
Meta-analysis
customer-perceived service quality and satisfaction
buyer-seller relationships
consumer information processing and decision making
methods of meta-analysis

 

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